Strategy and digital transformation
Is your website, your online shop, your company’s internal social network in the process of transformation? Then it’s time to question your “digital maturity”! With Spade, you are in the right place.
What’s digital maturity?
Quite simply, it is the answer to the question “where are you, digitally speaking?” In other words, it is the measure of your organisation’s “level” on a digital medium.
Digital maturity thus observes the fluidity, ergonomics, level and ease of interaction with your users. It also looks at the range of services and information available online and the variety and quality of content. The concept also addresses the issue of accessibility of your platform. Finally, it takes into account the level of protection and security of your platform and its overall digital environment.
Spade has developed a strong experience in the analysis of the existing situation and the optimization of digital processes. This results in a sharpened method to implement concrete actions and improve your digital maturity. As the concept is very broad, our support addresses its different aspects one by one. Depending on the level of the existing situation, we can adapt it by putting more emphasis where necessary.
What do we propose?
Our workshops
Who are your audiences? How do they navigate on your site? What is to be put on your pages and in what order? What do you really need?
We have developed a series of co-creative and participative workshops to address all your questions about your online (and offline) presence. As a bonus, they even ask the questions you might not have thought of! That’s the advantage of an outside view of your internal processes and issues. In addition, the workshop format ensures rapid action and implementation, efficiency and pleasure guaranteed.
Whether on-site or remotely, our method adapts to all contexts – group size, company sector of activity, internal organisations, etc. Spade currently proposes 6 workshop formulas that will definitely take your digital maturity to the next level.
Audit of your digital maturity
Spade has a number of experts available to carry out an audit of the digital maturity of your company or project.
If the word “audit” sounds impressive, it is not! In fact, the Walloon Region encourages companies to have this analysis done by offering Digital Maturity vouchers. They are a financial support allowing you to call on professionals to draw up an inventory by studying your company’s digital processes (IT infrastructure, information flows, production processes, organisation of work using digital technology, etc.).
From this analysis, a set of specifications and an action plan will emerge to help you implement what will contribute to the success of your project.
Find out more about the Chèques Entreprises
User testing
How easy is your digital platform to use? Does it provide a satisfactory experience? Is your website reliable?
You know your project, your site and its structure by heart. But the site is for your visitors! These are the people who need to quickly understand where they are, easily find what they are looking for and effectively feed your business.
At Spade, we also know how to play the novices, by organizing for you the qualitative observation of the uses and the behaviors on your digital platform. In other words, we check that it will be able to delight (all) your audiences.
The test phase is conducted by an UX expert who acts as a facilitator. All observations are then compiled in a report that will help you improve the user experience of your platform.
Our method: Minotaure
Strengths of the method
Encourage interactions
The whole project is based on what comes out of the discussions between the stakeholders – we focus on the concrete, on the feedback and on the experience of the participants. This way, everyone is an actor in the project!
Creation as a game
Thinking about everything, thinking through all the scenarios… that sounds boring? Not at all! We have card games and tools to make collaboration fun – motivated participants mean good results!
Keep the information
From the beginning to the end of the project and from one participant to the next, it is not uncommon for information to get lost or corrupted. Step by step, our method frames and documents everything so that even newcomers know where you stand!
Develop the skills
We are here to help you grow, not to do it for you. Our method allows participants to take the reins of their project and become autonomous. We are talking about maturity!
Want to learn more?
Send us a message!
GDPR Info
The information you submit via the form will be emailed to you and used to contact you if we are interested in your request.
We won’t do anything else with your data unless you become a valued customer or a beloved employee.
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GDPR Info
The information you submit via the form will be emailed to you and used to contact you if we are interested in your request.
We won’t do anything else with your data unless you become a valued customer or a beloved employee.
Discover the other services powered by Spade
Design System & Visual Identity
As you can imagine, the graphic coherence of all your communication supports is simply essential! That’s why at Spade we focus on a strong and easily recognisable visual identity, whether it’s for your website, your Facebook page, your letterhead or your business cards. We go into great detail to ensure that your style is unique.